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Shipping Method and Delivery Times
FREE UK mainland delivery on orders over £25. For orders less than £25, there is a £2.95 charge added. Delivery time typically takes between 3-5 days
Delivery terms and conditions
No delivery will be made to a P.O. Box address
Customer payments must be complete and accepted prior to product delivery
Delivery of customer orders will be subject to the policy of the delivery company elected by FuntastikCrafts
In the event that a customer is absent from their address at the time of delivery, it will be the customer’s responsibility to retrieve the product(s) according to the policy set out by the delivery company
FuntastikCrafts, through the delivery company, will deliver the product(s) to the address specified by the customer in his/her order
Product Availability
We strive to have stock of all products sold shown on our website and have process in place to try and ensure that products that are out of stock are not shown on the website, however we will not guarantee availability of these products. funtastikcrafts.com shall not be held responsible for any and all damages the customer may incur due to the insufficient inventory.
Returns Policy
FuntastikCrafts accept product returns, without any penalty, within 14 days following the delivery of the product. The product(s) returned shall be accompanied by the invoice and the authorisation number obtained prior to returning any and all products, the customer shall obtain, by e-mail, an authorisation number from store@FuntastikCrafts.com. At that time, FuntastikCrafts will explain the procedures to follow in order to return the products.
FuntastikCrafts will not accept any shipping and handling charges required to return the products. The customer shall be responsible for delivery charges and the risks of loss or damage to the product(s) that the customer wishes to return.
For returned products, any amount charged to the customers credit/debit card for these products, other than the delivery fees, will be credited as soon as possible providing the products are in the same condition as when they were delivered to the customer.
Finally, please note that the customer will not be able to return any product that is not in its original packaging, unless the product is defective.
This does not affect your statutory rights.
Cancellation
If you wish to cancel an outstanding order, please send an e-mail to store@funtastikcrafts.com indicating the order number mentioned in the confirmation of order e-mail.
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